ts777 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") is published by ts777 ("ts777", "we", "us", "our") and applies to all personal data processed in connection with the ts777 online gaming and sports betting platform available at ts777.games and any associated mobile experience.

This Policy applies to all registered players, visitors to the ts777 website, and any individual whose personal data ts777 processes in the course of providing its services to players in Pakistan. By registering an account or using the ts777 platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy is read alongside — and does not replace — the ts777 Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy takes precedence.

We review and update this Policy periodically. The version in force is always the one published at ts777.games/privacy-policy. The effective date is shown at the top of this page and in the sidebar.

ts777 collects the following categories of personal data from players and website visitors:

ts777 does not collect sensitive categories of personal data (such as racial or ethnic origin, religious beliefs, or health information) unless specifically required for responsible gaming assessment purposes and only with appropriate safeguards in place.

ts777 collects personal data through the following channels:

• Direct interactions: Data you provide when registering your ts777 account, completing your profile, making a PKR deposit or withdrawal, contacting our English-language support team, or completing identity verification.
• Automated technologies: When you visit ts777.games, we automatically collect Technical Data and Usage Data via server logs, session cookies, and analytics tools. This occurs whether or not you are logged in to a ts777 account.
• Payment processors: When you deposit or withdraw PKR via Easypaisa, JazzCash, HBL, UBL, MCB Bank, or SadaPay, those providers share transaction reference data with ts777 to confirm payment completion. ts777 does not store full payment account credentials.
• Identity verification providers: Where ts777 uses a third-party identity verification service to confirm your age or identity, that provider may share a verification result and associated document data with ts777 for the sole purpose of meeting our age and fraud prevention obligations.
• Publicly available sources: In limited fraud investigation contexts, ts777 may reference publicly available data (for example, publicly accessible records) to verify information you have provided.

ts777 processes your personal data only for the purposes described below. We do not process personal data for purposes that are incompatible with those stated here without first notifying you.

• Account management: Creating and maintaining your ts777 account, processing login requests, enforcing account security, and communicating important account information to you in English.
• Service delivery: Enabling you to place bets, play casino games, access Cockfighting and Jackpot Slots, and use all other features of the ts777 platform.
• Payment processing: Receiving PKR deposits, processing PKR withdrawals, reconciling transactions, and managing your ts777 wallet balance.
• Age verification and fraud prevention: Confirming that you meet the 18+ age requirement, verifying your identity where required, and detecting and preventing fraudulent activity, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming: Monitoring gameplay patterns to identify indicators of problem gambling behaviour, implementing deposit limits and self-exclusion requests, and providing responsible gaming support to players who need it.
• Customer support: Responding to your inquiries via Live Chat and email in English, resolving disputes, and maintaining records of support interactions.
• Platform improvement: Analysing aggregated usage data to improve game selection, interface design, payment flows, and the overall ts777 player experience.
• Marketing communications: Sending you promotional updates, bonus offers, and news about new ts777 games — but only where you have opted in to receive such communications. You can opt out at any time from within your account settings or by contacting [email protected].
• Legal and regulatory compliance: Meeting our obligations under applicable Pakistani law and financial regulation, including responding to lawful requests from courts and regulatory authorities.

ts777 does not sell your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment processors: Easypaisa, JazzCash, HBL, UBL, MCB Bank, and SadaPay receive the minimum data necessary to process your PKR transactions. These providers operate under their own privacy policies and are contractually obligated to protect data shared with them.
• Identity verification providers: Where age or identity verification is required, ts777 may share document data with an authorised identity verification provider. This data is used solely for verification and is not retained by the provider beyond the verification window.
• Technology partners: ts777 uses technology service providers for platform hosting, analytics, customer support tooling, and fraud detection. These providers are contractually restricted to processing data only on ts777's instructions.
• Legal and regulatory authorities: ts777 will disclose personal data to Pakistani law enforcement agencies, courts, or financial intelligence authorities where required to do so by a valid legal order, warrant, or regulatory direction.
• Business transfers: In the event of a merger, acquisition, or sale of ts777's business or assets, player data may be transferred to the acquiring entity. We will notify affected players in advance where practicable.

In all sharing arrangements, ts777 requires the receiving party to maintain appropriate data security standards consistent with the protections described in Section 7 of this Policy.

ts777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes or enforce agreements. General retention periods are as follows:

• Account data: Retained for the duration of your active ts777 account plus a minimum of 5 years following account closure, to support fraud investigation, audit, and regulatory compliance.
• Transaction records: PKR deposit, withdrawal, and betting records are retained for a minimum of 5 years from the date of each transaction, consistent with financial record-keeping best practices.
• Support communications: Live Chat transcripts and email correspondence are retained for up to 3 years from the date of the interaction.
• Technical and usage logs: Server and access logs are retained for up to 12 months and then deleted or anonymised.
• Identity verification documents: Document images submitted for age or identity verification are retained only as long as required for the verification purpose, subject to a maximum of 12 months after verification is completed, unless a longer period is required by law.
• Marketing opt-in records: Records of your consent to receive marketing communications are retained for the duration of your ts777 account plus 2 years following account closure.

When personal data is no longer required under these retention schedules, ts777 securely deletes or anonymises it such that it can no longer be linked back to you as an individual.

ts777 implements a layered security architecture to protect your personal data and PKR wallet from unauthorised access, disclosure, alteration, and destruction. Key measures include:

• TLS 1.3 encryption for all data in transit between your device and the ts777 platform — including login sessions, deposits, and Live Chat communications.
• AES-256 encryption for sensitive data stored at rest, including password hashes, identity verification records, and payment reference data.
• Two-factor authentication (2FA) available for all ts777 accounts, using one-time passcodes delivered to your registered Pakistani mobile number.
• Session management controls including automatic session expiry after inactivity and rotating session tokens to prevent session hijacking.
• Access controls ensuring that ts777 staff can only access player data on a strict need-to-know basis. All staff with access to player data undergo security training.
• Intrusion detection and monitoring systems that flag anomalous login activity, unusual transaction patterns, and potential security incidents in real time.

Despite our best efforts, no internet-connected system is completely immune from security incidents. In the event of a data breach that is likely to affect your rights, ts777 will notify affected players promptly and take all reasonable steps to contain and remediate the incident.

ts777 uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on the platform. The cookie categories ts777 uses are as follows:

• Strictly necessary cookies: These are essential for the ts777 platform to function. They maintain your login session, remember your language preference (English), and enable secure payment flows. These cookies cannot be disabled without preventing core platform functionality from working.
• Performance and analytics cookies: These help ts777 understand how players navigate the platform — which game categories are most popular, where players encounter friction, and how the mobile experience performs on Pakistani devices and networks. Data collected is aggregated and does not identify you individually.
• Functional cookies: These remember your preferences — such as your preferred odds format, game display settings, and notification preferences — so you do not have to reconfigure them on each visit.
• Security cookies: Used to detect and prevent fraudulent account access, bot activity, and other automated threats.

ts777 does not use third-party advertising cookies or cross-site tracking technologies that share your browsing behaviour with external advertising networks. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair platform functionality.

As a ts777 player in Pakistan, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data ts777 holds about you. We will respond to verified access requests within a reasonable timeframe, typically within 30 days.
• Right to Correction: If any personal data ts777 holds about you is inaccurate or incomplete, you may request that it be corrected. For straightforward corrections (such as a change of email address), you can make these directly in your ts777 account profile.
• Right to Deletion: You may request deletion of your personal data. Note that ts777 may be required to retain certain data for legal, regulatory, or fraud prevention purposes as outlined in Section 6, even after an account is closed.
• Right to Restrict Processing: You may request that ts777 restrict the processing of your data in certain circumstances — for example, while a data accuracy dispute is being resolved.
• Right to Withdraw Consent: Where processing is based on your consent (for example, receiving marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to Object: You may object to ts777 processing your personal data for direct marketing purposes at any time.

To exercise any of these rights, contact the ts777 support team in English:

• Email: [email protected]
• Live Chat: Available 24/7 through the ts777 platform. Average response under 30 seconds.

ts777 will verify your identity before processing any data rights request to ensure that personal data is not disclosed or modified in response to unauthorised requests. We will not charge a fee for rights requests unless they are manifestly unfounded or excessive.

Age verification is required at the point of registration, and ts777 reserves the right to request documentary evidence of age (such as a CNIC) at any time. Where ts777 discovers or is informed that personal data has been collected from an individual under 18, we will:

• Immediately close the relevant account.
• Delete all personal data collected in relation to that account as promptly as is technically feasible, subject to any mandatory legal retention obligations.
• Return any real-money PKR balance to the payment method used for deposit, where technically feasible.

If you are a parent or guardian and believe your child under 18 has registered a ts777 account, please contact us immediately at [email protected]. We will investigate and act within 24 hours of receiving your report.

The ts777 platform serves players in Pakistan and is operated with infrastructure that may be located in more than one country. Where personal data is transferred outside of Pakistan — for example, to cloud hosting providers or identity verification partners — ts777 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that described in this Policy.

Safeguards used for cross-border transfers include contractual clauses with service providers that impose data protection obligations equivalent to those ts777 applies to data processed within Pakistan, and in some cases, the use of providers that maintain internationally recognised security certifications.

Payment data related to Easypaisa, JazzCash, HBL, UBL, MCB Bank, and SadaPay transactions is processed primarily within Pakistan, consistent with those providers' own data localisation requirements.

ts777 reviews this Privacy Policy at least annually and updates it where necessary to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, ts777 will:

• Update the effective date at the top of this page.
• Display an in-platform notice to logged-in players summarising the key changes.
• Send an email notification to the address registered on your ts777 account where the changes materially affect your privacy rights or how we handle your PKR transaction data.

We encourage you to review this Policy periodically. The most current version is always available at ts777.games/privacy-policy. Continued use of the ts777 platform after a Policy update constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ts777 handles your personal data, please contact our English-language support team through any of the following channels:

• Live Chat: Available 24/7 directly from the ts777 platform. Average response time under 30 seconds — the fastest way to raise a privacy question.
• Email: [email protected] — replies within 2 hours, seven days a week.

When contacting ts777 about a privacy matter, please include your registered email address and a brief description of your request so our team can verify your identity and respond efficiently.